Privacy Policy


Organisation Resilience Management Pte Ltd (ORM) is committed to protecting your privacy and personal data.  Protection of the personal data you entrust to ORM is a priority for us, and we want you to feel safe and secure when you use our website. All of your data is now subject to the GDPR regulation.

This policy describes how we may collect, use, disclose and manage your personal data.  By using our website, i.e., you consent to the data practices described in this privacy policy If you do not agree to this Privacy Policy/Statement you may not utilize this website.

1.  Collection of your Personal Information

You may have provided the Personal Data to us personally or authorised other individuals to provide the Personal Data to us and consent (on your behalf) to our collection of your Personal Data from these individuals. These individuals could be your superiors, employees, subordinates, colleagues and your family members.

Your data will be used for strictly professional, commercial and informative terms only. Your data will not be sold, and shared where you have agreed to do so, as stated in the privacy policy.

ORM collects identifiable personal information, such as your name, NRIC Number, nationality, designation, high educational qualification, telephone numbers, email address, residential and office address & organisation name.  ORM will also collect anonymous demographic information, which is not unique to you, such as your age and gender. ORM does not keep photocopies (or scanned copies) of customers’/ trainees’ NRIC, or to retain customers’/trainees’ physical NRIC.

We may also collect information about your computer hardware and software that is automatically collected by ORM. This information can include your IP address, browser type, domain names, access times and referring web site addresses. This information is used by us for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of our website.

Please note that if you directly disclose personally identifiable information or personally sensitive data through ORM public message boards, this information may be collected and used by others. Note: ORM does not read any of your private online communications.

We encourage you to review the privacy policy of the websites you choose to link to from ORM so that you can understand how those Web sites collect, use and share your information. ORM shall not be responsible for the privacy statements or other content on websites outside of the ORM and ORM family of websites.

2.  Use of your Personal Information

ORM collects and uses your personal information to operate our website – and deliver the services as per your request.  ORM will also use your personally identifiable information to provide you the legitimate business information of other products or services available from ORM and its affiliates. ORM may also contact you via surveys and/or research to conduct research about your feedbacks and suggestions of our existing services and products or new services that we may be offering.

ORM shall not sell, rent or lease its customer/trainee lists to third parties. ORM may, from time to time, contact you on behalf of external business partners about a particular service offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, ORM may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to ORM, and they are required to maintain the confidentiality of your information.

ORM shall not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

ORM will monitor the websites and contents where our customers / trainees have accessed in order to determine which of the products and services are in demand. The data will be used to deliver customized content and advertising within ORM to customers.

ORM websites will only disclose your personal information, without notice only if it is required by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on ORM or the site; (b) protect and defend the rights or property of ORM; and, (c) act under exigent circumstances to protect the personal safety of users of ORM, or the public.

3. How long do we retain your Personal Information?

Information such as personal data provided by you will be retained as long as the purpose for which the data was collected continues. Thereafter, ORM will destroy or delete the information, or remove the means by which the data can be associated with you, unless its retention is required to satisfy legal, regulatory, accounting or other business requirements or to protect ORM’s interests.

ORM understands the importance of keeping your personal data private and secure.  We therefore put in place security arrangements to protect your privacy and personal data, in a manner that we believe is reasonably appropriate to prevent unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks.  Please be informed that despite our best efforts, no security measures are impenetrable.  Unauthorised entry or use, hardware or software failure, and other factors, may compromise the security of your personal data.  ORM does not warrant or guarantee in any way that your personal data or private communications will always remain private and/or safe. ORM hereby disclaims any responsibility or liability directly or indirectly arising out of or in connection with, any loss, theft, or unauthorised access, collection, use, disclosure, copying, modification, disposal or similar actions with regard to any personal data held or maintained by us, except to the extent caused by our fault or negligence.

4. Linked Sites

ORM may provide links to other linked sites that may be of your interest and relevance to you. However, ORM has no control over them, and are not responsible for the content and privacy practices of such linked sites, and you hereby waive any claim against us with respect to the linked sites.

5. Use of Cookies

ORM website use “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by the web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalise ORM pages, or register with ORM website or services, a cookie helps us to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as names, email addresses, telephone numbers and so on. When you return to the same ORM website, the information you had previously provided can be retrieved, so you can easily use the features that you have customised.

You will have the ability to accept or decline cookies. Most of the web browsers will automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our services and websites you have accessed.

6. Revision to Privacy Policy

ORM shall regularly review and update the Privacy Policy in order to continue to protect the information.

7. Contact Details

ORM looks forward for any feedbacks, suggestions and comments on our Privacy Policy.  Let us know if you feel that ORM does not adhere to the Privacy Policy.  You may contact us at  We shall try our best to review and rectify the report concerns.

8. Governing Law

This Privacy Policy shall be governed in all respects by the laws of Singapore and the PDPA, without giving effect to any principles of conflicts of law. You agree to submit to the non-exclusive jurisdiction of the Singapore courts.